The key should work if you have downloaded the free version and wish to upgrade it too.
This is to make sure that you have the corresponding software version to the license key provided. Download your copy of advanced system care from the link provided in the e-mail.
This is based on Windows 7 32bit and Windows 7 64bit Operating Systems and assuming you have internet connectivity.īefore contacting IObit, follow these steps.ġ. Things to do if your license key fails to validate (Online Purchase Only). So I am still using ASC4 Free after paying money for 3 licenses.Īny suggestions or help would be appreciated? I replied to Alicia but have not yet had a response. As I thought, the activation process failed. Unsure of how the activation process will work if I'm not connected to the internet, I followed her instructions, disconnected and pressed activate. I had a rapid response from Alicia, however it was a bit weird, as she told me to resolve the problem I needed to disconnect from the network and try activating again. I have written to IObit support regarding the matter. This is a bit strange as the online instruction mention that I must enter my username (e-mail address) and license key to activate the product. I'm also not prompted to enter my username with my key. I have followed all instructions to the letter (copy & pasted the key etc.), but I am still using ASC4 Free as I keep getting an invalid key message. I'm not to happy as it seems my license key is invalid. I upgraded via the internet to Advanced System Care 4 Pro and paid for 3 workstation licenses.